Learning Operation & Facilities Officer

Pre-Implementation

• Provide data opened PD Programs with target pool participants.
• Support arranging schedule training.
• Upload schedule training in website/LMS.
• Arrange booking room and facilities for PD Programs.
• Support analyzing the training schedule in order to make it realize on time.
• Support in designing and distributing of brochure/flyer/etc. of PD programs.
• Support data related external training realization (e.g., IDP, questioner, feedback).
• Produce report related realization of Professional Development Program.
• Support supervisor in arranging and confirmation of the participants and facilitator/mentor.

Implementation

• Prepare and execute the operational support for implementation of PD programs (internal, in house & external training).
• Ensure the completeness and confidentiality of data and training materials.
• Prepare and replicate learning material (handouts, Ice Breaker, Evaluation, etc.).
• Responsible for all learning materials and facilities (icebreakers, case studies, handout).
• Assist supervisor in execute various Training Program.
• Execute questionnaires distribution and make recapitulation.
• Responsible to document all handouts, questionnaires and other materials that use for Training Program.
• Support all activities/data/documentation that related to BCL&D.

Post Implementation

• Support BINUS Quality Assurance by record all data, documents and visiting related to quality management system.
• Support in producing data and document needed related to quality assurance in BINUS.
• Producing report related implementation of PD programs.
• Support in conducting customer satisfaction questionnaires.
• Conduct analyzing data in order to produce a report.
• Support supervisor in proposing improvement in business process related to operational mechanism.

General Activity

• Update and maintain PD data & database (Administration and Documentation).
• Ensure quality management compliance for all data and documents.
• Provide report periodically to direct supervisor.
• Provide suggestion to direct supervisor for improvement related to operational activities.
• Perform activities related to Quality Management System.
• Perform other activities as assigned by direct supervisor.

General Requirement

• Minimum holder Bachelor Degree (S1) in any major

Work Exposure/Experience

• Minimum 2 years experiences in Human Resource Department/Lecturer Department Services (in areas of training/event organizer)

Special Skill

• Good in secretariat or administration tasks
• Good communication skill
• Event management