Freight Manager

**Job Title: Freight Manager

Location: Remote** About the Company: IPS corporation is a global, market-leading provider of solvent cements, adhesives and specialized plumbing products. Founded in 1954 in Los Angeles, CA, IPS began by producing clear cements for laminating acrylic sheet for aircraft canopies. Today, IPS, with its three operating companies, has various manufacturing plants and distribution centers supporting sales to a diverse set of international markets.

Weld On Adhesives, the largest subsidiary of IPS Corporation, is the pioneer and leading manufacturer of WeldOn® solvent cements, primers and cleaners for PVC, CPVC, ABS and other plastic piping systems. Weld-On products are globally recognized as the premium products for joining plastic pipes and fittings and are used by professional installers around the world in a variety of applications such as, but not limited to, construction (residential & commercial), industrial (chemical process, water treatment, mining, etc.), irrigation (landscaping & agricultural) and others. Headquartered in California, Weld-On has state-of-the-art operations throughout the United States, as well as China, and a worldwide network of sales representatives and distributors. Our European Expansion efforts have accelerated recently through the acquisition of a significant manufacturing plant in Dinxperlo, Netherlands. This facility will serve as our European headquarters.

About the Role: We seek an experienced Fright Manager to join our team in this non-people manager role to manage the end-to-end freight operations of the company. This role will be responsible for ensuring timely and cost-effective transportation of goods while maintaining strong partnerships with freight carriers. This role oversees the filing and resolution of freight-related insurance claims, ensuring all losses or damages are properly documented and settled. The ideal candidate possesses strong organizational, analytical, and negotiation skills, with a detailed understanding of logistic s processes and insurance protocols.

Responsibilities: Freight Management

• Monitor escalations of shipment delays or disruptions; monitor modes and results.
• Track freight expenses and analyze freight costs for optimization opportunities.
• Investigate duty drawback and implement where appropriate.

Insurance Claims Handling

• File claims for lost, damaged, or delayed freight with carriers and insurance providers.
• Collect and compile required documentation (photos, delivery records, proof of value, etc.) for claims processing.
• Follow up on claims status and work closely with insurers to ensure timely and fair resolution.
• Maintain a claims log and generate reports on trends, root causes, and resolution rates.

Freight Partner Relations & Negotiation

• Build and manage relationships with freight carriers, 3PLs, and logistics partners.
• Negotiate freight rates, service agreements, and contracts to ensure cost-effective and high-quality service.
• Evaluate carrier performance through KPIs and recommend improvements or changes when necessary.
• Stay informed on industry trends, regulatory changes, and market conditions affecting transportation.

Consignment Warehouse Management

• Work with sales, operations and consignment warehouses to optimize warehouse utilization(inventory lev ls, value of services, etc.
• Track warehouse performance and arrange best practices for maintaining service levels.

Qualifications:

• Bachelor’s degree in supply chain management, Business Administration, or a related field (preferred) or equivalent experience in a similar role with demonstrated success and impact.
• 3+ years of experience in logistics, freight coordination, or supply chain operations.
• Experience in filing and managing insurance claims related to freight.
• Strong knowledge of domestic and international shipping practices and regulations.
• Proficiency in logistics software and Microsoft Office Suite (especially Excel).
• Excellent negotiation, communication, and problem-solving skills.
• Detail-oriented with a strong sense of accountability and urgency.
• Ability to travel up to 20% of the time.
• Experience working towards the following key metrics:

• Freight cost savings vs. budget
• Claims filed vs. claims resolved ratio
• Carrier on-time delivery performance
• Claim processing cycle time
• Partner satisfaction and compliance score