Planner\Dispatcher

Safety JOB DESCRIPTION

• Understand and follow the company’s safety system.
• Protect oneself and those around from unsafe acts.
• Actively participate in contributing to zero accidents.
• Report any unsafe acts.
• Alert to risks and unsafe acts that could result in an accident

Vessel Planning

• Assume responsibility for the entire Cargo Control Process
• Process various vessel related EDIs and follow up on their timely submission as applicable.
• Ensure that the load-lists are finalized in time prior to the vessel ETA.
• Clarify issues with the shipping lines to mitigate disputes.
• Interact closely with the shipping lines regarding additional changes after set cut-off time has passed.
• Ensure a timely delivery of Terminal Report per vessel call and prepare prebilling file.
• Ensure close collaboration with the relevant counter parts at Liner Operations Cluster (LOC) and the Global Stowage Planners.
• Investigate and document service failures and report them to the appropriate parties.
• Respond to inquiries related to Terminal Departure Reports for vessels no longer at berth.
• Provide vessel and shipping agents with information about vessel load and discharge processes.
• Maintain ownership of the vessels under your control and assist if planning disturbances occur during vessel call.
• Ensure efficient and highly productive planning as per established standard with due consideration to the vessel stability and safety under load and discharge.
• Prepare and communicate vessel load plans and vessel work plans.
• Keep the quay-operation and vessel administration systems updated.
• Control the execution of the vessel operation plan.
• Check with berthing coordinator for reasonable berthing position for fast turn-around of tractors during vessel operations.
• Manage and control the Preparation and execution of vessel discharge and load sequence to support, achieve & sustain productivity targets per quay crane operation.
• Manage, control the execution of the vessel operation plan, and ensure that the vessel file is closed within one hour of the completion of vessel operations.
• Control filing and housekeeping of planning related papers in accordance with standard operating procedures; Moreover, maintain that all vessels receive the paperwork in a timely manner.
• Provide all loading documents and quay crane working sequence to vessel prior or latest upon arrival.
• Ensure all vessels receive final departure paperwork in a timely manner.
• Understand vessel stability and safety under discharge, load criteria and whether intended discharge, and load plan meets those criteria.
• Maintain a continuous improvement mindset by actively seeking ways to reduce wastes in operations through a better planning.
• Work hand in hand with other sections of the operations to achieve the department wide goals.

Yard Planning

• Ensure container decking is planned to follow strictly the set yard strategy.
• Maintain all yard planning related parameters /settings in the Terminal Operating System (TOS) to ensure smooth execution of operations.
• Provide alternative plan in case of deviation /exception during execution to ensure with the aim of adhering to the yard strategy and established standards.
• Work closely with the yard strategist and other planning staff to ensure plans are coordinated and provide best possible performance to the operations.
• Manage continuous process of yard integrity and ensure yard inventory between the TOS and the RMG block management system remains on par.
• Ensure daily that proper plan is set for the yard operation to run in the manner that achieves maximum productivity and efficiency, with 100% system integrity as it relates to equipment location .
• Reduce unproductive moves to the bear minimum required.
• Monitor and fine-tune the terminal operating system to ensure that yard planning is satisfactory and meets the strategy requirements.
• Report on a weekly basis the status of production, yard density, equipment utilization and strategy/allocation changes .
• Nominate empty equipment for shipment as directed by the concerned shipping line.

Dispatching

• Identify and escalate any below standard performance where necessary
• Ensure working methods are used to maximize efficiency
• Respond proactively to change circumstances and respond with solution ideas as appropriate
• Do more with less (more productivity with less cost).
• Save DPWS resources.
• Be Aware Financially of operational impact on costs, focused on providing a plan that enables efficient operations while retaining a keen visibility of resource demands and costs
• Anticipate problems; find solutions; in advance, recognize the key issues in problems and create contingency plans and alternative solutions exhibits sound judgment.
• Process the BAPLIE and MOVE-IN messages
• Create entire plan for vessel discharge and load in efficient way and best equipment’s optimization.
• Manage, Control, follow up Terminal operations strategy as defined by the Management team
• Meet vessel on arrival, to finalize and provide all loading documents, and quay crane working sequence.
• Assign suitable and sufficient handling equipment for vessel operations according to line Performance
• Maintain vessel file and make vessel performance report.
• Communicate desired gang split (during daily operations meeting) to Berthing Clerk and create cargo plan based on the number of gangs that are made available.
• Maintain communication link with vessel concerning pre-plan and actual plan (should secure approval of plan by vessel mate prior to commencement of cargo operations)
• Communicate with agent/line
• Communicate with The Pilot for berth/un berth the vessels
• Ensure physical stowage on the board is reflected accurately in ZODIAC\ TOS
• Create cargo operations plan to optimize efficiencies (double cycle and twin pick, if applicable)
• Make the proper plan to move export containers from the yard to vessel with minimum shifts to avoid unnecessary moves
• Ensure special stow information is completed and that it is communicated to vessel.
• Strictly follow storm procedures.
• Maintain the planning office in presentable manner.
• Demonstrate cost consciousness.
• Strive to improve cost position for DPW.
• control self and the training of a relief role holder, this will include establishing and training standard operating procedures for all elements of the role.
• Provide customer responses to questions and queries relating to track utilization and availability.
• Ensure correct allocation of all the resources as in RMGs, RSTs, ITVs, etc, for rail and buffer operation and dispatch the work instructions to them in a timely manner.
• Plan and monitor the execution of loading and discharging sequence for operation.
• Establish a terminal operations plan to successfully deliver in improved safety, quality, service, and efficiency on a day-to-day basis.
• Maintain Service Level Agreements and use of contractual KPI’s to monitor & improve performance.

Qualification And Certificates

• Bachelor’s degree/preferably not must, master’s degree in port and/or terminal management, or related business studies.

Experience And Knowledge

• 1:3 years of experience in container terminal operations environment, with coordination of planning team
• Solid understanding of the container shipping industry end-to-end and an ability to relate with the shipping company and other associated industry managers.
• In-depth knowledge of planning manpower & equipment
• Extensive understanding of operational processes and TOS (Navis N4 / ZODIAC preferred).
• In-depth knowledge of berth planning, yard planning, rail planning process, and related documentation.
• Understanding of vessel stowage planning, vessel, rail, and yard operations.
• knowledge of accounting, billing, and associated documentation.
• Extensive understanding of modern terminal operations and terminal management systems
• Extensive knowledge of DP World Terminals Operating System

Skills And Abilities

• V. Good English Language
• Planning and Organizational Skills
• Problem Solving mindset
• Conflict Management
• Customer Service
• Good interpersonal skills and an ability to communicate with staff, service providers and customers