Human Resources Officer (L&D)

Responsibilities:

Learning & Development Planning

• Assess organizational and individual learning needs through surveys, interviews, performance reviews, and consultation with managers.

• Contribute to the development and implementation of the annual L&D strategy and training calendar.

• Maintain training records and ensure compliance with training and development policies.

Training Program Design & Delivery

• Design and deliver engaging training sessions (face-to-face and online) that meet identified needs.

• Coordinate with external training providers and consultants as required.

• Prepare training materials, manuals, and handouts.

Monitoring & Evaluation

• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and post-training reviews.

• Prepare training reports, metrics, and recommendations for improvement.

• Track employee participation and progress in development programs.

Employee Development Support

• Support onboarding and orientation programs for new hires.

• Promote continuous learning and knowledge-sharing within the organization.

• Assist in career development initiatives, mentoring programs, and talent management projects.

Administrative and Operational Support

• Maintain up-to-date training databases, learning management systems (LMS), and other L&D tools.

• Ensure training documentation is properly filed and accessible.

• Assist in budget tracking for training expenses.

Key Skills & Competencies:

• Strong communication and presentation skills ,Knowledge of instructional design and learning principles

• Proficiency in MS Office and learning management systems 

• Analytical mindset with the ability to assess training impact ,Collaborative and proactive attitude

Qualifications & Experience:

• Bachelor’s degree in Human Resources, or a related field

• 2–4 years of experience in Learning & Development or a similar HR role

• Experience in designing and delivering training is essential

• Passion for learning and helping others grow , High emotional intelligence and interpersonal skills

• Ability to work under pressure and manage multiple priorities