Head of Process Centre of Excellence

About the company:

• Prominent asset management firm

Responsibilities:

• Define the vision and strategic road map for advancing process management, ensuring alignment with the firm's broader strategic roles.
• Lead the Process Centre of Excellence in designing and executing key process management functions, including the process governance, change control, quality control and continuous improvement.
• Drive the adoption and standardisation of process management and excellence practices.
• Partner with process owners, technology, data, risk and other departments to drive process enhancements through re-engineering, digitisation, automation and other initiatives.
• Function as subject matter expert to process owners on best practices in process design and governance.
• Chair the Process Forum and oversee process governance and reporting.
• Maintain comprehensive understanding of the firm's process landscape and inter-dependencies, providing strategic input to the Transformation Office.
• Manage the lifecycle or process artefacts, including their creation, maintenance and storage.

Requirements:

• A dynamic professional with the ability to navigate the organisation effectively, demonstrating strong influencing capabilities and exceptional stakeholder engagement skills.
• A highly collaborative team player who resolves challenges in a way that fosters trust and achieves outcomes aligned with the organisation's strategic objectives.
• Possesses in-depth knowledge of process improvement methodologies such as Lean and Six Sigma, along with associated tools.
• Experienced in overseeing governance functions at the first line of defence, with a solid grasp of operational risk processes, including Risk and Control Self-Assessments (RCSA).
• Brings excellent skills in analysis, problem-solving, and project management.
• Strong abilities in communication, presentation, and stakeholder relationship management.
• Well-versed in one or more core business domains, including Distribution, Investments, Finance, and Risk (covering Legal and Compliance).
• Holds a Bachelor's degree or equivalent qualification.
• Proficient in using process improvement tools such as Confluence, Jira, and similar platforms.