Manager: New Business Development - Lusaka

Purpose of the role

The Manager: Business Development Zambia develops pipeline prospects, signs them up and oversees the implementation thereof while meeting business targets.

Key deliverables and outputs

Operational Plan, Processes and Procedures

• Implement and drive a prospecting plan to identify new fleet customers
• Provide input and advise on existing processes and procedures
• Identify new business opportunities, including new markets, growth areas, trends, customers and services.

Budgets, Forecasts and Revenue Management

• Provide input into the annual budget created for the department
• Track and adhere to individual sales targets, in line with the country’s target
• Assist Credit Control Department in collection of overdue payments
• Grow revenue in line with business targets.

New Business Development

• Drive and facilitate the entire new customer process from prospecting to conversion, completing all required documentation and steps, and being the key contact for internal stakeholders and new customers
• Market and sell Fleet Management Services and their benefits
• Monitor adherence to any application of credit policies and procedures
• Collate, load and submit documents and information needed to the Risk team for credit vetting and facility applications
• Continuously grow and create awareness of the brand with new customers, using each customer interface as an opportunity
• Use possible marketing events and business / industry forums for networking opportunities to further grow the potential customer base and represent the Avis brand, safeguarding the maximum return from these events
• Quantify and maintain an active and substantial prospect list, ensuring this is in line with the business and solution strategy, clearly indicating priority focus areas for the short-term (6 months - 1 year) to longer term (one year+)
• Take full ownership of the handing-over process of new customers, facilitating the needed planning, structuring and communications with relevant internal stakeholders, ensuring customer expectations and service levels are met and maintained going forward by the Key Account Manager
• Actively target and engage new customers to identify and create a need to build potential solutions.

Reporting and Administration

• Compile and submit weekly and monthly sales and activities reports
• Responsible for filing and administration of all documentation.

Stakeholder Engagement

• Create and maintain strong relationships with all relevant internal and external stakeholders.

Internal and External Stakeholders

The role requires close engagement and collaboration with key internal and external stakeholders.

Internal Stakeholders

Country Manager, Administration team, Credit team, Finance team, Maintenance team, Key Accounts Managers.

External Stakeholders

Dealership, Customers, Suppliers.

Academic Qualifications

Essential:

• NQF Level 6 Qualification in Marketing or similar
• Valid Driver’s License.

Advantageous

• NQF Level 7 Qualification in Business Administration/Sales or similar.

Note: This role may be required to travel from time to time. This role may be required to work overtime/after hours from time to time.

Work Experience

Essential:

• 3-5 Years’ Experience in new business development.

Advantageous

• 3 Years’ Experience in a managerial role.

This job requires that the employee maintains the highest level of Honesty and Integrity as he /she will have access to company assets, cash handling and confidential record storage areas. This requires that a formal personal background check is undertaken.

If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful. Applications closing date: 19 August 2025