Sales Showroom Representative ( 1 )

Job Description

• Greet and welcome walk-in customers with a warm smile, polite communication, and offer refreshments as part of the customer experience.
• Provide product consultation and usage guidance to customers, ensuring they understand the value and function of the products.
• Facilitate a hands-on experience with products in the showroom to help customers explore features more deeply.
• Offer prompt and professional customer service by processing sales orders and preparing product delivery efficiently.
• Distribute related product documents and promotional materials within the showroom.
• Maintain showroom product displays in an organized, clean, and attractive manner.
• Receive and process customer orders from walk-in clients and coordinate with external sales team members for order fulfillment.
• Proactively recommend available or related products to customers during the sales process, including those under the company’s subsidiaries.
• Check and verify product pricing before preparing and sending Sales Orders (SO) to customers and the sales team.
• Once the Sales Order is confirmed, coordinate with the factory/logistics team to prepare and deliver the products, and assist in resolving any delivery-related customer issues.
• Build and maintain positive relationships with customers through follow-ups to identify future needs or ongoing construction plans.
• After product delivery, coordinate with the Sales team to verify pricing accuracy before forwarding to the Accounting team for billing.
• At the end of each month, ensure that all delivery records and sales documents are properly completed to avoid discrepancies in the external depot sales plan.
• Submit finalized delivery notes and records to the Accounting department for further processing.
• For VAT-eligible purchases, prepare and submit the required documents (SO, Invoice, Delivery Note, Patent) to the Tax Team for proper processing on behalf of the customer.
• Strive to meet monthly sales targets as outlined in the sales plan.
• Prepare and submit monthly walk-in customer sales reports to management.

Job Requirement

• Bachelor’s degree in Business Administration, Sales & Marketing, or related field.
• At least 1-2 years of experience in a sales or customer service role (experience in a showroom is an advantage).
• Strong interpersonal and communication skills.
• Customer-oriented with a positive and professional attitude.
• Good organizational and time management abilities.
• Basic computer literacy (Microsoft Office, email communication, etc.).
• Team player with the ability to work under pressure.

Competitive Offer

• Annual Salary Increment
• Annual Performance Bonus
• Learning and Development
• Lunch
• Coffee
• Group Personal Accident Insurance ( Forte )
• Working Accident and Health care Insurance ( NSSF )
• Company Events
• Uniforms
• Other terms and conditions follow to Company’s internal policy.

Notice: Only shortlisted candidates will be contacted for an interview.