Digital Transformation Director

Summary:

This role will be responsible for defining, developing, and executing enterprise-wide digital strategies that enhance business performance, customer experience, and operational efficiency.

Key Responsibilities:

• Define and execute a multi-year digital transformation roadmap tailored to the telecom industry.
• Lead enterprise data strategy, ensuring data governance, accessibility, and analytics capabilities support decision-making.
• Lead initiatives that modernize customer journeys across mobile, broadband, enterprise, and wholesale segments.
• Collaborate with network teams to align digital services with next-gen infrastructure (e.g., 5G).
• Promote integration between IT and telecom infrastructure to enable faster service delivery and network agility.
• Champion digital tools for predictive maintenance, fraud detection, and network analytics.
• Forge strategic partnerships with digital vendors and telecom tech providers.

Qualifications:

• Bachelor's degree in Business, IT, Engineering, or a related field (Master’s preferred).
• 10+ years of experience in digital transformation, IT strategy, innovation, or related areas.
• Proven track record of leading large-scale digital transformation programs.
• Strong knowledge of enterprise technologies, digital tools, and agile methodologies.
• Excellent leadership, communication, and stakeholder management skills.
• Experience in change management and cross-functional collaboration.