Underwriting Quality Assurance Analyst

About the job: Your Growth Unleashed Where your journey begins and your potential shines

At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.

What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.

Our core values – Embrace, Drive, Achieve – shape how we work and evolve. We don’t just offer jobs – we offer the chance to develop, make an impact, and be part of a team that’s redefining the future of financial services. We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, Great Britain, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

The purpose of the role of Underwriting Quality Assurance Analyst is to assist the Underwriting Operations function in the delivery of high-quality client services by helping to ensure smooth operation of the control environment. The role is responsible for the quality assurance of underwriting risk data captured within client’s systems and providing evidence of this.

The role requires a collaborative team orientated approach across multiple teams as well as liaison with third parties performing risk capture activities. The role forms part of the client’s Underwriting Operations function within the Bratislava Centre of Excellence.

On a day to day basis the work allocation and functional reporting line will be into the Underwriting Support Manager responsible for management of the Quality Assurance (QA) capability.

Your Tasks:

• Perform designated file reviews in order to assess accuracy of contract data
• Record the outcome, prepare and maintain test data for QA reviews
• Organise and summarise results of QA reviews
• Evaluate data and draft reports outlining results and trends of QA activity
• Assist the Team Manager with external & internal audits being carried out regarding financial, process &/or regulatory matters
• Communicate quality or compliance concerns with urgency
• Assist the team in identifying automation opportunities to enhance control processes and reduce manual inputs
• Ensure activities are performed in accordance with agreed SLAs/KPIs

About you: Essential skills:

• Bachelor’s or Master’s degree from economics, management or similar fields
• At least 2 years of experience working within a commercial insurer with a solid knowledge of underwriting processesPossess analytical skills in order to report on the results of QA reviews and highlight any trends and opportunities for improvement
• Good understanding of wording and insurance slips
• Experience across more lines of insurance business
• Excellent computer literacy with a particular focus on data analysis
• Proven passion for data quality with good analytical skills in order to report on the results of QA reviews
• Outstanding attention to detail
• Proven ability to prioritise and organise effectively
• Excellent verbal and written communication skills
• Ability to work unsupervised
• Highlight any trends and opportunities for improvement
• Proven ability to adapt and thrive in agile environments

Nice to have:

• Possesses a continuous improvement mindset evidenced through a qualification such as Lean Six Sigma or similar
• Data profiling and root cause analysis skills
• Experience with numerous lines of commercial insurance and reinsurance

Your benefits:

• Five extra vacation days on top of regulation
• Sick leave compensation 100% from day one
• Yearly bonus up to 10%
• Overtime fully paid or compensated based on your preference
• A friendly and informal working environment
• Work-life balance with flexible working hours and the option to work from home
• Cafeteria system
• Private Healthcare
• ...&more

Salary range offered is from 1900€, may vary based on your seniority level, skills and experience.

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at http://synpulse.com